• All products that you can order from us are in stock and can be shipped IMMEDIATELY after payment.
  All tools are also not available for order. The waiting time is usually approx. 14 days.
• DELIVERY TIME between 1 to 3 working days. You will be notified of the shipping status by e-mail.
  DELIVERY via DPD and UPS. A receipt is required, please bear this in mind when entering the delivery address.

• Problems in the online store?
  Please simply send us an e-mail with your requirements: office(a)kupferspuren.at
  Please state your billing address or delivery address and telephone number. We will send you an order confirmation with invoice and payment details by e-mail.

• Would you prefer to buy directly?
  This link will take you to all our >sales partners in Austria
• COLLECTION at our warehouse is only possible if the tools have been ordered and paid for in the store. The shipping costs will not be charged, if you specify: “Pickup”
  We are usually, MO-FR, from 8h to 14h in the shipping warehouse. Please call: 0043 677 6314 8277
  Our location has been at Schneiderwirtsstraße 4 since 2022!

• You want to buy from Switzerland?
  With a billing address or delivery address in Switzerland, you can only buy from our >Swiss sales partners to make purchases.
• Would you like to purchase from the Netherlands or Great Britain?
  Please contact our sales partners:
  Sales partner NETHERLANDS/Holland
  Sales partner ENGLAND
  Sales partner IRELAND

• FREE SHIPPING from 300,- € order value (in Germany & Austria)

We would also be happy to send you our free brochure. Contact

WARRANTY

We grant a 10-year guarantee on all metal parts. This does not apply to wear and tear.