Should one or more provisions of these GTC be invalid, this shall not result in the invalidity of the entire contract. The invalid provision shall be replaced by the relevant statutory provision. Bad Ischl / Austria is the exclusive place of jurisdiction . www.help.gv.at

§ 1 Data protection

Almost all online stores use “tools” such as Google Analytics, etracker or Piwik to analyze user behavior. As personal data may be analyzed here (IP address, customer data, email address for logged-in store customers, etc.) WE DO NOT USE THIS SERVICE. Therefore you do not have to accept any conditions when visiting our homepage.

PKS Bronze GmbH stores and uses order data, including address and e-mail address, exclusively for processing your orders. We only use your e-mail address to send you information about your order and, if you wish, for our own newsletter.

§ 2 General

All deliveries and services of PKS Bronze GmbH for the customer are provided exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the order. Deviating regulations are only valid if they have been agreed in writing between PKS Bronze GmbH and the customer.

§ 3 Conclusion of contract

The offers of KUPFERSPUREN.at and PKSBRONZE.com on the Internet represent a non-binding invitation to the customer to order goods from KUPFERSPUREN.AT or PKSBRONZE.com. Product details such as dimensions and weight may be subject to slight deviations. By ordering the desired goods on the Internet or via email (office@kupferspuren.at), the customer submits a binding offer to conclude a purchase contract. The offer is binding at the latest when it has passed the respective interface to PKS Bronze GmbH. The order confirmation is usually sent immediately by e-mail. In the event of force majeure or if, for example, the product is not available, PKS Bronze GmbH may withdraw from the contract at any time.

§ 4 Withdrawal / Revocation

If the prepayment amount is not credited to the account specified in the order confirmation within 5 working days after conclusion of the contract in accordance with § 1, PKS Bronze GmbH has the right to withdraw from the contract and cancel the order.
Right of withdrawal of the customer: You have the right to withdraw from this contract within fourteen days without giving any reason. The return shipping costs must be borne by you. We will refund you the paid value of the goods immediately upon receipt of the returned goods. There is no right of withdrawal in the following cases: – for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to the personal needs of the customer or that are not suitable for return due to their nature;
Right of withdrawal of PKS Bronze GmbH: In the event of unforeseeable production difficulties, we are entitled to withdraw from the contract and return the invoice amount to you. If parcels cannot be accepted by customers and are therefore returned to us, PKS Bronze GmbH may withdraw from the contract and return the invoice amount to you. Revoke/cancel the contract. The invoice amount paid will be refunded immediately after arrival of the package, less shipping costs.

§ 5 Transport damage

If goods are delivered with obvious damage to the packaging or contents, the customer must complain about this immediately to the carrier/freight service and refuse acceptance. In addition, Johannes Stadler must be contacted immediately on 0043 677 631 482 77 or by other means (email/post). Hidden defects must be reported to PKS Bronze GmbH immediately after discovery. A shortening of the statutory limitation periods is not associated with this regulation.

§ 6 Warranty / GUARANTEE

The customer’s claims against PKS Bronze GmbH in the event of defects shall be governed by the statutory provisions within the statutory periods, insofar as no deviations arise from the following provisions. Damage caused by improper or non-contractual measures by the customer, operation or storage do not justify any claims against the company Johannes Stadler. If the customer is a registered trader and the ordered service is provided for his business, his claims for defects shall lapse one year after receipt of the goods.

§ 7 Limitation of liability

a) PKS Bronze GmbH shall only be liable for damages other than those resulting from injury to life, body and health insofar as these are based on intentional or grossly negligent action or on culpable breach of a material contractual obligation by KUPFERSPUREN.AT or vicarious agents (e.g. the delivery service) of KUPFERSPUREN.AT. Any further liability for damages is excluded. The provisions of the Product Liability Act shall remain unaffected. b) If an essential contractual obligation is negligently breached, the liability of PKS Bronze GmbH shall be limited to the foreseeable damage. c) According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. KUPFERSPUREN.AT is therefore not liable for the constant and uninterrupted availability of the online trading system or for technical and electronic errors during a sales event over which KUPFERSPUREN.AT has no influence, in particular not for the delayed processing or acceptance of offers.